Privacy Policy

 

Effective Date: 09 March 2025

 

ForexLumen Capital t/a LNTPK International (PTY) Ltd ("we," "us," "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way. By using our services, you agree to the terms of this Privacy Policy.

 

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1. Information We Collect

 

We may collect the following types of information:

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1.1 Personal Information

 

Contact Information: Name, email address, phone number, and physical address.

 

Identification

 

Information: Government-issued ID, passport, or driver’s license.

 

Financial Information: Bank account details, payment card information, and transaction history.

 

Trading Information: Trading activity, account balances, and investment preferences.

 

1.2 Non-Personal InformationTechnical Data: IP address, browser type, operating system, and device information.Usage Data: Pages visited, time spent on our website, and other analytics data.

 

1.3 Cookies and Tracking TechnologiesWe use cookies and similar technologies to enhance your experience, analyze trends, and administer the website. You can control cookies through your browser settings.

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2. How We Use Your Information

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We use your information for the following purposes:

 

To provide, operate, and maintain our services.

 

To process transactions and manage your trading account.

 

To communicate with you, including sending updates, notifications, and marketing materials (with your consent).

 

To comply with legal and regulatory obligations, including anti-money laundering (AML) and know-your-customer (KYC) requirements.

 

To improve our services, website, and customer experience.

 

To detect and prevent fraud, security breaches, and other illegal activities.

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3. How We Share Your Information

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We may share your information with:

 

Service Providers:

 

Third-party vendors who assist us in operating our business (e.g., payment processors, IT support).

 

Regulatory Authorities: As required by law or to comply with legal obligations.

 

Business Partners: With your consent, we may share information with trusted partners for joint offerings.

 

Affiliates: Within our corporate group for internal administrative purposes.

 

We do not sell your personal information to third parties.

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4. Data Security

 

We implement industry-standard security measures to protect your information, including encryption, firewalls, and secure socket layer (SSL) technology.

 

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

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5. Data Retention

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We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

 

After this period, your data will be securely deleted or anonymized.

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6. Your Rights

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Depending on your jurisdiction, you may have the following rights regarding your personal information:

 

Access: Request a copy of the information we hold about you.

 

Correction: Request corrections to inaccurate or incomplete information.

 

Deletion: Request deletion of your information, subject to legal obligations.

 

Objection: Object to the processing of your information for specific purposes.

 

Withdraw Consent: Withdraw consent for marketing communications or other processing activities.

 

To exercise these rights, please contact us at forexlumencapital@outlook.com.

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7. International Data Transfers

 

Your information may be transferred to and processed in countries outside your jurisdiction, including countries that may not have the same data protection laws.

 

We will ensure that such transfers comply with applicable laws and that your information remains protected.

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8. Third-Party Links

 

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before providing any information.

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9. Children’s Privacy

 

Our services are not intended for individuals under the age of 18.

 

We do not knowingly collect personal information from minors.

 

If we become aware of such collection, we will take steps to delete the information promptly.

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10. Changes to This Privacy Policy

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We may update this Privacy Policy from time to time.

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Any changes will be posted on our website with an updated effective date.

 

We encourage you to review this policy periodically.